“I’d like to give a huge shout out to the October Road team during Helene. The staff at October Road showed teamwork, dedication and strength while facing battles such as not being at our facility for a couple days, not having power and not having water for multiple weeks. Team members showed up for each patient and each other even though some were without. It was also amazing to see all the Methadone programs in the community come together and collaborate to dose our patients. Staff spent hours calling, texting and tracking down patients whom were missing and creating a donation center for our patients in need. I am grateful to be part of such an amazing team.”

“While our main building was without power and water, staff still came together for each other and the clients, setting up a hub in front of the building and using cars to charge electronics, personal hotspots and whatever resources were available for clients and staff seeking support. Clinical staff even hosted walking groups and eventually virtual groups to ensure those clients had ongoing access to clinical support. Our providers and their support staff worked tirelessly to meet the clients’ needs: calling clients with appointments, hosting appointments outside and calling pharmacies all over the state to refill medications. The ACTT teams worked for days and located ALL of their clients, sometimes literally off-roading or hiking into remote and devastated areas to ensure no client went without their clinical team, medications or other needed supplies. So many staff members and their families offered up supplies for staff and clients in need, many bringing truckloads of supplies to go to those in need! Overall, it was a beautiful testament to the compassion and dedication our team shares for our clients, team, and community!”